Privacy Policy

Last updated: 10 November 2026

Who we are

This website is operated by Roque Trading B.V., registered with the Netherlands Chamber of Commerce (KVK) under number 42140846, with its registered address at Poortland 66, 1046BD Amsterdam, the Netherlands. Roque Trading B.V. is the controller of the personal data described in this policy.

What we collect

When you send an enquiry through our form, we collect the details you choose to provide:

• your enquiry type, full name, company and business email address;
• your phone or WhatsApp number and website or sales-channel URL, if you provide them;
• your country, the markets you serve, your expected order volume (if provided), the products or categories you mention and your message.

With each enquiry we also record the date and time it was sent, the page it was sent from, the website that referred you (if any) and any campaign parameters in the page address (such as utm_source). Our hosting provider processes technical data such as IP addresses in server logs to deliver the website securely and to prevent abuse of the form.

Why we use it

• To respond to your enquiry and route it to the relevant commercial team.
• To assess and prepare a possible business relationship with you or your company.
• To protect the website and the enquiry form against spam and misuse.

We use this data because it is necessary for steps you ask us to take before entering into a contract, and for our legitimate interest in responding to business enquiries and keeping the website secure.

Who we share it with

We do not sell your personal data. We share it only with service providers that help us run this website and our email, acting on our instructions, and with Roque’s commercial team members who handle your enquiry. We may disclose data where the law requires us to.

Fonts

This website loads its typeface from Google Fonts. When a page loads, your browser connects to Google’s servers, which receive your IP address. No cookies are set for this.

How long we keep it

We keep enquiry data for as long as needed to handle the enquiry and any resulting business relationship. Enquiries that do not lead to a relationship are deleted within 24 months.

Your rights

You can ask us for access to, correction of or deletion of your personal data, ask us to restrict or stop using it, or ask for a copy in a portable format. To make a request, use our contact form or write to us at Poortland 66, 1046BD Amsterdam, the Netherlands. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

See our Cookie Policy.

Changes

We will update this page if the way we handle personal data changes. The date at the top shows when it was last revised.